What information do we collect?

When you order from our website, we need to know your name, email address, mailing address, phone number, billing address and shipping address so we can process and fill your order and contact you if we have any questions.You can also register with us by providing the same kind of information. As a registered member of store.octopus.com.tr, you can shop faster and you get special membership benefits (such as quick access to your saved addresses). Any information you may provide is totally optional. We only use it so we can serve you better and possibly tailor any specific features, promotions, or other notifications to you.Now and then, we may run contests or other promotions. When you enter, we'll probably ask for your name, mailing address, email address and other information so we can run the promotion and notify winners. When you send a request, review or comment to our customer service department, we may ask you for your email address so we can get back in touch with you, if we need to.We may, from time to time, conduct online surveys. When you complete a survey online, we may ask for certain information from you, including your age, zip code, shopping habits, email and/or mailing address.

How do we use the information?

When you place an order on our website, we use your information to process and fill your order. We may send you an email to confirm or to update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions about your order.

When you order, register, complete a survey or participate in any contest or promotion on our website, we'll use the information you give us to send you email or regular mail about our products, services or other contests and promotions you might be interested in, unless you opt out.Also, we may, from time to time, review your information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.

Do we share your information with third parties?

NO. Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.We hate spam as much as you do. So, we will NEVER send you any unsolicited e-mail. If you choose to subscribe to our free weekly newsletter, you will receive your newsletter once every week.

How can you access or change your information or opt out of receiving information about new products and promotions from us?

If you're a registered store.octopus.com.tr member, just click "My Account" on any page and enter your email address and password to login. You can review or change any of your personal information from our website database. This includes the ability to opt out.If you want to update your information or remove yourself from any of our email or regular mailing lists, simply email us at info@octopus.com.tr.

How do we use "cookies"?

"Cookies" are small pieces of information stored by your browser on your computer's hard drive. A cookie may contain information (such as a secure session identifier), which is used to track the pages of the sites you've visited. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies. store.octopus.com.tr does use cookies. However, we do not keep any of your personal details on cookies. We simply store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalize this website. This cookie is only present if you have not registered as a member of our site. If you are a member, then the only cookie that we use is the Customer ID cookie.

Security Policy

At store.octopus.com.tr, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128bit encryption technology to protect your online information. Please check our Verising certificate.

How do we make sure information is secure?

We use the latest encryption technology (Secure Sockets Layer, or SSL) (Verisign Secured - SSL) to secure your personal information. The information you provide when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach your information as it moves through our ordering system.To check the security of your computer, look at the lower right-hand corner of your browser window. If you see an unbroken key or a closed lock, then the encryption technology is active and the server is secure. You can also check by looking at the URL line of your browser; when you access a secure server, the initial characters of the site address will be "https".

What if you link to another site?

Our website may provide links to other sites. We don't give your information to any of the sites that we provide link to. We recommend that you review the privacy and security policies and terms of use for any websites you use.

Do I have to turn the security feature on when I want to shop?

Every purchase at store.octopus.com.tr is secure. The security features are automatic, and always on. You don't have to do anything but shop. Clicking "Shopping Cart" on any page is all it takes to get started.

Are all the pages on store.octopus.com.tr secure?

Most of the pages on our site provide information about Octopus Store and our products. We make this information available freely and there's no reason for these pages to be "secure." The pages that we make secure are the ones on which you actually make the purchase, in the "Checkout" area where you enter your credit card information.

Privacy & Security

This document explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information.

Collection of Personal Information

When you engage in certain activities on this site, such as registering, ordering products, or entering contests, Octopus Store may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Octopus Store may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number.

Octopus Store collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Octopus Store also uses information that you provide as part of our effort to keep you informed about special offers, and other Octopus Store products and services. Your personal information is password-protected to prevent unauthorized access to it. We recommend that you do not divulge your password to anyone.

Use of Cookies on our site

When you visit Octopus Store, you can surf the site anonymously and access important information without revealing your identity. However, in order to provide a better service, we may use "cookies" to track your visit. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:
• Session Cookies - which are temporary cookies that remain in the cookie file of your browser until you leave the site
• Persistent cookies - which remain in the cookie, file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies.

Policy for Children

store.octopus.com.tr realizes and understands that many children will visit store.octopus.com.tr but encourages all persons under 13 to consult with their parents or legal guardian before submitting any information to this web site and indeed any other web site. However, Octopus Store believes that ultimately it is the responsibility of parents or legal guardian to supervise children when online and recommend that parental control tools be put in place. No information collected from anyone under the age of 18 will be used for any marketing or promotional purposes whatever as is stated when you register for competitions or promotions. Although anyone under the age of 13 is able to participate in competitions and promotions, notification of a win or prize will be sent directly to the parent or legal guardian identified in the initial registration process.